PM0125500
120V 5-20R 20 Amp Duplex | 120-240V L14-30R 30 Amp |
Most generators come with a dipstick to check the oil level, fill to FULL mark on dipstick. If a dipstick does not exist, remove oil fill cap; fill to where the oil is just dripping on to the ground.
If your unit has been sitting around for a long time, it may be hard to start. Try these easy steps before calling:
Regular unleaded gasoline (at lease 85 octane) can be used with your Powermate generator. Allow engine to cool approximately 2 minutes before refueling. Never refuel while the engine is running.
Generally, high quality 30-weight detergent is acceptable for summer conditions; high quality 10W-30 is acceptable for winter conditions.
Yes. If your generator is to be used as a stand-by power source in case of utility power failure, it should be installed by a licensed and registered electrician and in compliance with all applicable local electrical codes, generally some types of manual transfer switch is required. Back feeding electricity is extremely hazardous. Do not plug your generator into your home through a dryer outlet. For Emergency power to appliances it is recommended to use a 12 ga. Outdoor Extension Cord and a multi-outlet power strip with a minimum of 100 joules rating
No. Engines produce carbon monoxide, an odorless and colorless gas, if breathed causes serious illness and possible death.
No. The generator uses air to cool the generator section. Running it in rain or snow could cause it to short out.
Your generator must be shut down during refueling and when checking and adding oil.
Have the generator running before a load is applied. Likewise, remove the load before shutting the unit down. Do not tamper with engine speed. The RPM's are factory set.
Solid state equipment is designed to operate within small frequency and voltage fluctuation. A power line conditioner may be necessary for solid state equipment. Check with a licensed and registered electrician if you are unsure of your equipment needs.
We recommend running the generator once a month with a load.
You should always remove the gasoline from the engine if you plan to store the unit in your basement or garage. You should never store combustible materials in your home or vehicle. Remember never operate your generator in confined spaces especially inside your home. Carbon Monoxide can cause death.
The use of a fuel additive will minimize the formulation of fuel gum deposits during storage. Such an additive may be added to the gasoline in the fuel tank of the engine, or to the gasoline in a store container.
Adding oil inside the cylinder will prevent it from rusting. This should be done if you don't plan to use your generator for a long duration.
Store your generator in a clean, dry place that is well ventilated away from open flames or sparks. If you plan to store it in a basement, you should remove all gasoline from the engine. Remember never operate your generator in confined spaces especially inside your home. Carbon Monoxide can cause death.
You can find operation's manual and parts diagrams for select models on our Website. These can be downloaded items for free. If you would like a hard copy, you can order a replacement copy for a $12 handling fee by calling out toll-free hotline at (800) 445-1805. Be sure to have your model number handy, so we can send you the appropriate copy.
Powermate has more than 2000 authorized service centers throughout North America. Go to our Powermate Service Center Finder and enter your zip code to locate your nearest service center.
You can purchase replacement parts though your local Powermate service center. Also replacement parts for your portable generator can be purchased through our hotline at (800) 445-1805.
Powermate portable generators are protected by a one or two-year warranty against defects in material and workmanship. Replacement parts and labor are typically covered under the warranty. Consult the owner's manual for specific warranty coverage.
Powermate's warranty does not include: Parts such as brushes, which must be replaced as part of normal maintenance of the equipment, rather than as the result of the defect. . Rubber feet, receptacles. . Transportation charges to Powermate, Inc. for defective products. Transportation charges to consumer for repaired products. . Damages caused by abuse, accident, improper repair, or failure to perform normal maintenance. Sales outside of the United States or Canada. Any other expenses, including damage to property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Each case requires special attention. Please call our Customer Service Center at (800) 445-1805 for the appropriate procedure.
Powermate Product Service Representatives can be contacted 24-hours-a-day, 7-days-a-week to answer your questions. You can call our toll-free hotline at (800) 445-1805. Always remember to have your Model and Serial numbers available at the time of your call.